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Raves
Larry Goldstein
SVP, Group Director, Research & Development
PHD USA, An Omnicom Company
"As the media/marketing landscape continues to
evolve, we are always pushing our research suppliers to deliver
greater insight and capability. Telmar consistently meets that challenge
through improvements in existing systems and development of entirely
new capabilities such as Hispanic Television and Cinema planning
systems. It's a real joy to work with such a talented and responsive
group."
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Bob Rattner, Director
Spectrum Research
"When a client requests data for an urgent proposal deadline, eTelmar
enables me to execute the task with the same speed and reliability
I get at my office.
The ability to easily access your system from remote PCs is a huge
advantage over your competition. Telmar's concept of remote database
and software access is the future of research, and available now.
I love it."
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Humphrey Rolleston, Director of Research &
Promotion
Economist Magazine
"The Economist has been a client of Telmar for over
10 years. They have always made genuine efforts to understand
our needs and have consistently provided us with the sort of quality
client service that is essential in today's fast-paced world.
In addition, their software is easy to use and provides good value
for the money."
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Jackie Acampora, Manager
Sierra Magazine
"In a city where criticism is an art form, this letter may come
as a surprise, but I want to tell you how much I appreciate the
courtesy and professionalism of the Telmar staff. The attitude
of everyone I speak to, from the receptionist to the reps, is
friendly and helpful."
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Ira Bass, Media Director
Trone Advertising
"My experience with Telmar is one of the most pleasant
ones I have ever had in the business. In today's world, service
and what it means is lost on many companies. Telmar has been extremely
responsive to our needs and the software has been easy to use...particularly
eTelmar. Having access at your fingertips as eTelmar permits is
a tremendous advantage. Finally, how often do agencies get called
asking you if there is anything the provider can do for you? Telmar
continually amazes me in this regard."
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Lisa Huck, Senior Research Analyst
PC World Communications
"Possessing timely and accurate information is a
fundamental key to success. Using Telmar gives us the security
of knowing we have a data information system in place to deliver
the critical data we need, when we need it. eTelmar is a robust,
user-friendly and reliable on-line interface enabling us to quickly
access Millward Brown IntelliQuest, MRI, JD Power, and PIAB syndicated
data, etc, along with our own primary research. Telmar's customer
service is exceptional. Our dedicated account executive has provided
our research department in-house training and consultation for
many years. We especially appreciate the Telmar Processing Service,
whereby Telmar becomes almost an extension of our own team – creating
custom reports based on our specifications. Outsourcing such a
key business function as Research is only feasible because of
the trust we have in Telmar's professionalism and privacy practices.
We highly recommend Telmar's software system and services."
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Wendy Hutchison, Media Supervisor
Matthews | Evans | Albertazzi
"Jeffrey,
I keep meaning to write you a quick email to reiterate my gratitude.
Your assistance was instrumental in helping us win a new product
launch for Toshiba. They had us jumping through hoops! Our eTelmar
capabilities, as well as your stellar "can do" last minute
customer service made us shine! So much so, that we won an important
piece of business!
It was a big one for us. Thanks again.
Look forward to a long relationship."
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Laurie DeWorkin
Siddall
"eTelmar's internet access to Telmar's media planning
tools is wonderful. The ability to access Telmar's tools over
the web initially drew us to Telmar. The ease of use and freedom
to work from anywhere is exactly what we had hoped for and has
increased our productivity.
Along with great media planning tools and internet access, Telmar's
Client Service Department has exceeded our expectations. Their
quick responses and friendly approach make their support staff
one of the best we've worked with. Telmar's Support staff is another
valuable asset to the tools they offer."
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