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Services
Product Training
2007
Training Schedule
Effective
decision support
Here at Telmar, we always try to establish
an excellent working relationship with each and every one
of our clients. Providing a high level of client service is
as important to us as developing our innovative computer systems.
Recent enhancements in client support include additional staff
in Client Service and Data Support, the development and maintainance
of the best, most informative web site for media professionals,
www.amic.com.
Below is a list of the services we
provide:
Telephone Support
Staffed by a dedicated team of media research specialists,
our telephone helpline is open to take your calls from 9am
until 8pm (EST) every weekday. Whether your question is about
a particular program, an industry survey, or a medium in general,
we are here to offer advice and support.
Training
We provide training on all Telmar software (introductory and
advanced). Weekly training sessions are held in our New York
headquarters. These small group trainings are 100% hands on
with each student in the class using their own PC. On-site training
visits can also be arranged.
Special Analysis - Service Bureau
Work
Our client service team is available to carry out analyses for
clients who prefer not to undertake the task themselves. Whether
your requirements are for a straightforward crosstab or for
an inventive media schedule, we will carry out the work quickly,
reliably and cost efficiently. Simply telephone or fax the details
to us and we will do the rest.
Consultancy
With more than 25 years experience of supplying media and
market research information to the worldís media industry,
we are always happy to help you with any media related projects.
Whether you are working on a business pitch, an acquisition
or a market analysis, call us for constructive advice.
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